Frequently asked
questions.

Every released lot is accompanied by available analytical documentation. Where reported, HPLC purity results and relevant test methods are included in the lot-specific Certificate of Analysis.

Analytical documentation is obtained through qualified third-party laboratory testing. Available COAs identify the reported lot data, test date, and methodology.

Available product and COA records may include lot number, reported purity, identity or mass data, appearance, test method, and handling notes. Review the relevant COA before ordering.

Each certificate is organized by product and lot so historical and current documents can be reviewed together in the COA library.

Dispatch timing depends on stock status, order time, payment verification, and carrier availability. Your order confirmation and tracking updates provide the most current status.

After an order is processed, tracking information is sent to the email address provided at checkout. Check your spam or promotions folder if you do not see the update.

Contact support as soon as possible with your order number. Changes can only be considered before an order enters fulfillment.

Current availability is shown in the Aurelia Peptide catalog. If an item is unavailable, you may check back later for updated stock information.

Consult the product page and its corresponding Certificate of Analysis for the most relevant lot-specific documentation and handling information.

The lot number is the connection between the received material and its analytical record. Keep it with your laboratory documentation for traceability.

Photograph the outer package and product packaging, then contact support with your order number and details of the issue.

Products are offered solely as research-use-only reference materials for legitimate laboratory research. They are not intended for human or veterinary use.

No. Research-use-only materials are not presented as FDA-approved drugs, foods, dietary supplements, cosmetics, or medical devices and are not intended to diagnose, treat, cure, or prevent disease.

No. Aurelia Peptide does not provide dosing, administration, or medical guidance. For health-related questions, consult a qualified licensed healthcare professional.

Purchasers are responsible for ensuring that their intended use, storage, handling, and purchase comply with all applicable laws, regulations, institutional rules, and laboratory procedures.

Email support@aureliapeptide.com with the product name, lot number, or order number when applicable so our team can help efficiently.

Visit the COA Library to browse available current and archived product documentation.

You may contact support with the applicable product and lot number. We can help identify the available document fields; this does not replace professional analytical or regulatory advice.