Your data.
Handled clearly.

Information we collect

When you browse, order, create an account, or contact Aurelia Peptide, we collect information you provide directly and limited technical data created through site use.

• Contact and delivery details: name, email address, phone number, billing address, and shipping address.
• Order records: products purchased, order totals, order correspondence, and lot or dispatch information needed for service.
• Payment references: a secure token or reference returned by the payment processor; we do not retain full card details.
• Technical and analytics data: IP address, browser/device details, pages viewed, referring links, and cookie preferences.

How we use your information

We use information only for legitimate store operations: to process orders, provide account functions, send COAs and transactional notices, arrange shipping and tracking, respond to support requests, prevent fraud or abuse, meet legal/accounting obligations, and improve our website.

Where permitted and where you have subscribed, we may send optional product or catalog updates. Every optional marketing email includes an unsubscribe method.

Cookies & analytics

Essential cookies keep the site functional by maintaining the cart, checkout flow, account session, security controls, and your selected preferences. Analytics cookies help us understand aggregate site use and improve performance.

You can control cookies through browser settings and, where shown, through the site consent tool. Blocking essential cookies can prevent checkout or other site features from functioning properly.

Payment data

Payments are handled by third-party payment providers. Payment-card details are transmitted directly to the provider, which returns information needed to complete the transaction. Aurelia Peptide does not store full card numbers or security codes. Your payment provider also processes information under its own privacy policy.

Sharing & disclosure

We share personal information only with parties needed to deliver the requested service and only for the relevant purpose.

• Shipping carriers: delivery details and information needed for tracking.
• Payment providers: information needed to authorize and settle payment.
• Service providers: hosting, transactional email, security, and analytics vendors acting on our behalf.
• Legal disclosures: where required by law or necessary to protect rights, safety, or property.

We do not sell personal data or disclose it to third parties for their independent marketing.

Data retention

We retain personal information only for as long as needed to complete orders, provide support, maintain business records, resolve disputes, and meet tax, accounting, security, or legal obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.

Data security

We use reasonable administrative, technical, and organizational safeguards, including encryption in transit, access controls, and service-provider controls. No online system is completely secure, so absolute security cannot be guaranteed. If a reportable breach occurs, we will notify affected people and authorities as required by applicable law.

Your rights & choices

Depending on your location, you may have rights to request access to, correction of, deletion of, or information about personal data we hold. You may opt out of optional marketing communications at any time.

To make a privacy request, contact support@aureliapeptide.com. We may need to verify your identity before fulfilling a request and may retain certain records where allowed or required by law.

Third-party links

Our site may link to third-party services such as payment providers, shipping carriers, or social platforms. Their sites are governed by their own policies and practices. Review a third party's privacy policy before providing information after leaving Aurelia Peptide.

Children's privacy

Aurelia Peptide is intended for qualified adult researchers and is not directed to anyone under 21 years of age. We do not knowingly collect personal information from people under 21. If you believe a minor has provided information, contact us and we will take appropriate steps to remove it.

SMS / MMS marketing program

If you opt in to receive SMS/MMS messages, we use your phone number and related opt-in information to send the requested messages and to manage opt-out requests. We may share only the information needed with messaging platforms, carriers, and delivery vendors. We do not sell, rent, or trade phone numbers collected through the program.

Message frequency varies. Consent is not a condition of purchase. Reply STOP to opt out and HELP for assistance. For policy or data requests related to messages, email support@aureliapeptide.com.